Your Questions, Answered
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We provide full-service representation for both buyers and sellers throughout Concord, Massachusetts and the surrounding MetroWest communities. Our services include pricing and market strategy, home preparation guidance, marketing and exposure, offer negotiation, and transaction management through closing. We also assist buyers with home searches, property evaluation, offer strategy, and navigating competitive situations. In addition, we connect clients with trusted local professionals and, when needed, experienced agents nationwide through the Sotheby’s International Realty network.
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Getting started is simple with a scheduled Zoom call. The first step is a conversation to understand your goals, timing, and priorities. For sellers, this often includes a detailed review of your home and the local market. For buyers, we focus on budget, location preferences, and strategy. From there, we outline a clear plan so you know exactly what to expect at each stage.
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Our approach is rooted in experience, preparation, and attention to detail. With decades of combined experience in the Concord and MetroWest markets, we focus on thoughtful pricing, strong positioning, and clear communication. Clients value our hands-on guidance, deep understanding of homes and systems, and our ability to adapt strategy as the market changes. We work as a team so there is always coverage, perspective, and responsiveness.
We encourage you to watch our playlist that includes videos that will help you learn more about us: https://youtube.com/playlist?list=PLCPwyWmM_9BqbNYsNlbD5EtAvIpjYogqK&si=gx0kQd-LMAWuhNiq
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You can reach us anytime via our contact page or email info@tomandjoanneteam.com. We aim to respond quickly.
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Our compensation is typically based on a percentage of the final sale price for seller and buyer representation. Both are clearly outlined in our engagement paperwork so there are no surprises.
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Clients often describe the experience as organized, calm, and well-supported. We believe in being proactive rather than reactive and in setting expectations early. You can expect honest advice, regular communication, and a clear roadmap from start to finish. Our goal is to reduce stress while helping you make confident decisions.
We encourage you to watch our Buyer and Seller Onboarding series to learn more about becoming one of our clients.
Buyer Onboarding Series: https://youtube.com/playlist?list=PLCPwyWmM_9BoS33qZpaGJpDM01DxNt_3a&si=1bOo5WyUfxyeHivM
Seller Onboarding Series: https://youtube.com/playlist?list=PLCPwyWmM_9BouWTMVowQ9OlCyqs6SuEVP&si=btkDE9_JE8wfzOkM

